Reminders

Reminder Software

Engage and retain customers by sending them automated reminders without any delays.

Why use a reminder service ?

There’s so much going on in everyone’s life that it’s very hard to keep track of everything. Be it paying bills, appointments or about the delivery consignment arriving the next day. Hence reminders are critical to keep customers informed about important events.

Calling or triggering SMSes manually can become repetitive and time consuming especially when the number of customers are high. This makes reminder softwares a perfect replacement.

Types of reminder software

Reminder calls

Call reminders are automated calls scheduled by businesses to remind their users about a certain event. All the calls can be personalised to provide customers a better experience. You can also capture additional information from the customer over IVR.
Read More

Reminder SMS

SMS reminders are messages sent by organisations to communicate about a critical event. It can be reminding about scheduled appointments, important events or a pending payment. You can automatically trigger these messages by utilizing a reminder software.
Read More

Try automated reminder software for 7 days

Sign up and get 1000 free call and SMS credits

Features

API integration

Our flexible APIs allows you to seamlessly integrate with your existing infrastructure or CRM.

Multi channel

Utilise multiple channels, SMS and Calls to increase your reach and engage with more customers.

Automatic scheduling

Easily schedule custom campaigns by adding a list of users on our system. Just upload a sheet with the contact details to get started.

Use cases

Appointment reminders

Reduce no-shows by reminding customers regarding their next appointment using our reminder system.
Read More

Bill Payment reminders

Use our software to create friendly reminders that encourages customers to pay timely.
Read More

Delivery reminders

Reduce failed delivery attempts by proactively informing customers regarding their upcoming shipment using automated reminders.
Read More

Benefits

Save time

Significantly cut the time spent by employees in manual scheduling.

Increase customer retention

Every appointment missed or failed delivery attempt is lost revenue. To make sure people act in time, reminders are very crucial. They are a great way of keeping users informed.

Improves customer experience

Reminders not only ensure sales for businesses but for a superior customer experience too by bridging the communication gap.

Asia’s most innovative companies use Exotel

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Exotel made agent performance monitoring and reporting seamless

The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.

Manan Manocha, Head of Customer Service, Slice

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Exotel anticipates customer needs and delivers exceptional service

An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.

Ankur Aggarwal, Co-founder, Dunzo