Exotel pricing
Get started with all your customer engagement needs. Exotel plans help you set up sales/support numbers, create multi-level call flows, send SMS and WhatsApp messages, trigger voice campaigns, and enable number masking. Sign up today and enjoy the full suite of Exotel features with our 7-day free trial and 500 test credits.
Micro
₹ 5,555
3 Months validity
₹ 3,000 Rental
₹ 2,555 Credits
1 Exophone
2 Agents
Unlimited Channels
Multilevel IVR
Dabbler
₹9,999
6 Months validity
₹ 4,999 Rental
₹ 5,000 Credits
1 Exophone
3 Agents
Unlimited Channels
Multilevel IVR
Most Popular
Believer
₹ 19,999
12 Months validity
₹ 10,499 Rental
₹ 9,500 Credits
2 Exophones
6 Agents
Unlimited Channels
Multilevel IVR
Influencer
₹ 49,499
12 Months validity
₹ 10,499 Rental
₹ 39,000 Credits
10 Exophones
Unlimited Agents
Unlimited Channels
Multilevel IVR
Custom Solution for Enterprises
Get in touch
We assist major companies across verticals by providing them with tailored cloud telephony solutions.
Dabbler
₹9,999
5 Months validity
₹ 4,999 Rental
₹ 5,000 Credits
1 Exophone
3 Agents
Unlimited Channels
Multilevel IVR
Most Popular
Believer
₹ 19,999
11 Months validity
₹ 10,499 Rental
₹ 9,500 Credits
2 Exophones
6 Agents
Unlimited Channels
Multilevel IVR
Influencer
₹ 49,499
11 Months validity
₹ 10,499 Rental
₹ 39,000 Credits
10 Exophones
Unlimited agents
Unlimited Channels
Multilevel IVR
Custom Solution for Enterprises
Get in touch
We assist major companies across verticals by providing them with tailored cloud telephony solutions.
Note.
*Credits can be used to make calls, send SMS and WhatsApp messages. 1 credit = 1 ₹.
*Contact sales for user-based calling plans and toll-free number plans.
*All the above plans have Fair Usage Policy (FUP). Contact sales to know more.
GST applicable on the above prices
All our plans come with the following features
- Live dashboard
- Auto dialer
- Call transfer
- Call recordings
- Voice API
- SMS & WhatsApp APIs
- Reports and analytics
- Real-time notifications
- Call & SMS campaigns
- Missed call services
- Dynamic call flows
SMS
Send transactional SMS, promotional SMS, transactional opt-in SMS at lightning-fast delivery with an easy and powerful campaign dashboard and APIs.
Pricing starts at INR 0.18 for 100,000 SMS. Contact sales for more details and volume-based discounts.
*GST applicable
The only Business platform in the market to offer such capabilities in tandem with cost-effectiveness and impeccable automation.
Pricing starts at INR 0.56 for business-initiated messages and INR 0.34 for customer-initiated messages. Contact sales for more details and volume-based discounts.
*GST applicable
Frequently Asked Questions
What is an Exophone?
An Exophone is a virtual phone number on the cloud. This virtual number allows you to take multiple calls at the same time. Device intelligent call flows, play an IVR greeting, record calls and perform specific actions when you receive a call etc.
How many minutes of usage do I get?
Exotel works on a credit system and 1 credit = ₹1. For eg. In a ₹9,999 plan you have 5,000 credits. You can use these credits for incoming calls, outgoing calls, and sending/receiving SMS
I want to have more than 6 agents what should I do?
If you’d like to add more than 6 agents to your Exotel account, you can do so at a charge. Every additional agent will be charged at ₹199/month. You could also pay a flat fee of ₹1200/- per month and add an unlimited number of agents.
Can I make international calls or send international SMS?
Yes! We are accepting invites for International Business SMS and you can register here. We are working on getting the international calling feature live very soon.
Do you have any restrictions on the number of channels allocated to an account?
We do not have any channel restrictions. Depending on the resources available to you at your end, you can technically receive unlimited concurrent calls.
What is the validity of my trial account?
The trial account is valid for 7 days (pre-loaded with daily reducing credits worth ₹500). After this, you can make a payment via credit card, debit card, net banking, or cheque to convert your account to full.
Our Special Plans for Startups & Non-Profits
What Our Customers Have to Say About Exotel
Chirag Patel
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Exotel made agent performance monitoring and reporting seamless
The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.
Prateek Jain
The number masking feature has been a very worthy addition to making our customer experience even better.
Exotel anticipates customer needs and delivers exceptional service
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Satish Chugh
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
The Exotel Advantage
Superior Quality
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
Simple to implement
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Extensive Reporting
Easy to understand, detailed reports sent every day
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
Call
or
+91-8088919888
+1-(718) 354-8866
+61-2-8073-0559
+62-215-098-4960
+60-3-2771-2799
+65-6951-5460
+66-2-4915099