Appointment reminders

Appointment Reminder Software

Reduce no-shows by sending automated reminders to your customers

Reach more customers through multiple channels

Calls reminders

Call reminders are an effective way of communicating something urgent with customers. You can easily schedule calls at specific time intervals.

SMS reminders

SMSes are an non-intrusive way of reminding customers about their upcoming appointments. You can personalise it by utilising customised sender-ID, including website URLs and more.

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Features

Automated scheduling

Schedule appointment reminders at specific intervals automatically using our reminder software.

Track confirmations

Utilise Smart IVR and dynamic URLs to track appointment confirmation.

API integration

Track the status of all the appointments in real-time using our documented APIs.

Benefits

Reduce costs

Every appointment missed or failed delivery attempt is lost revenue. Reminders are crucial in reducing no-shows which prevents business from losing revenue.

Improve customer experience

Reminders not only ensures sales for businesses but for greater customer experiences by bridging the communication gap between both parties.

Improve productivity

It makes teams more efficient by removing the need for manually scheduling.

Industries

Healthcare

Hospitals can utilise appointment reminders to remind patients about their upcoming appointment or about scheduling the next appointment.

Beauty and wellness

Reminders are an effective way for spa, salons and gyms to remind customers about their next class or appointment.

Automotive

Reminders can be used to inform customers regarding the last service due date or when a service is completed.

Asia’s most innovative companies use Exotel

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Exotel made agent performance monitoring and reporting seamless

The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.

Manan Manocha, Head of Customer Service, Slice

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Exotel anticipates customer needs and delivers exceptional service

An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.

Ankur Aggarwal, Co-founder, Dunzo