Ameyo XTRM is an all-new Cloud Contact Center, built specifically for enterprises that consider Scale, Compliance, Simplified Operations, and Connected Customer Engagement as driving factors for choosing their contact center solution.
Ameyo XTRM is an all-new Cloud Contact Center, built specifically for enterprises that consider Scale, Compliance, Simplified Operations, and Connected Customer Engagement as driving factors for choosing their contact center solution.
Trusted by
Helps manage operations at ease from a single interface
Work with large teams and forget about any data concerns. Ameyo XTRM lets you keep your data centralized while enabling you to handle large-sized campaigns and queues without any hassles.
Fetch all your reports in one go and access real-time data from a single dashboard. Ameyo XTRM enables you to perform centralized monitoring of all the users, campaigns from a single dashboard. You can also fetch centralized reports of all of these users in one go.
Leads to increased efficiency, improved productivity, and unstoppable success by avoiding repetitive configurations. Centralized administration brings all your administrative tasks together, making everything simpler, faster, and error-free.
Make it easy to build the exact customer experience your business needs.
Unify the all-new contact center solution with a unified yet simplified user interface that lets your users get precise insights into their performance, productivity, and availability so you can easily align your agents with centralized interaction insights, agent toolbars & pre-built connectors.
Get IVR deflection, seamless transfer from bot to agent, and intelligent chatbots with vernacular language support. Help your customers to get their queries resolved quicker.
As a ULVNO licensed virtual telco operator that provides
India’s first True Cloud Solution, Exotel is shaping the way of truly developing an experience where everything (contact
center software, channels, infrastructure, bots & even telco lines)
is under one roof.
<The entire solution is developed on IP-PSTN intermix infrastructure & can be deployed in private & public cloud>
To deliver high results in customer service, Ameyo XTRM by Exotel lets you integrate Cloud Contact Center with leading CRM and helpdesk systems. Streamline customer interactions, bring automation to your processes and provide greater flexibility to your teams. Adapt to changing customer demans and gain valuable insights into their behavior and preference without compromising on scalability. From personalized service to support, develop the ideal contact center for your team.
We have been using Ameyo to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo our first-ever choice in contact center solutions space. What further aligns Ameyo with us is our shared vision of expanding in the Middle East region and I am sure Ameyo will help HalaSat in the mission.
Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents.
![](https://stg-exotel-staging.kinsta.cloud/wp-content/uploads/2022/10/khan-bank-.png")
The implementation scale was huge with lot of complexity. It was a major task for us to comply with security requirements and other business requirements. The project team worked effortlessly, satisfying all the requirements.
Since deploying Ameyo solution – IVR interactions increased almost 20%, taking from physical and costly agents to self-service. The way we configure the IVR system is very smooth and drag & drop and doesn’t involve IT & engineers.
At GAB we have had the pleasure to use the system for about 2 years now. Overall, it has been able to meet the desired expectations that we had as well as improved our quality of service.
It has been a fantastic ride with Ameyo. Now we are able to answer 95% of our calls within 20 seconds and have also improved agent utilization by 80%.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.5% including operator uptimes
24×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day
+91-8088919888
+1-(718) 354-8866
+61-2-8073-0559
+62-215-098-4960
+60-3-2771-2799
+65-6951-5460
+66-2-4915099