Integration
Exotel Zoho PhoneBridge Integration
Empower your agents by using our all-new integration with Zoho Phonebridge
Exotel Zoho PhoneBridge Integration
Supercharge your Zoho One suite with Exotel’s cloud telephony solutions
Unbind agents from the confines of a single dashboard. Integrate your Zoho suite with Exotel. Make and receive calls from within any Zoho One application.
Why integrate?
Increase Productivity
Increase efficiency by giving your agents a seamlessly integrated platform to work with.
Improve Customer Experience
Empower your agents with the data required for personalizing communication.
Gain Visibility
Gather insights on your agents’ activities and measure KPIs accurately.
Reduce Lead Leakage
Track and follow up on each and every missed call.
Features
Click to Call integration
Initiate calls from within any Zoho One app in just a single click
Real-time notifications
Get a notification for every incoming or missed call.
Record & track calls
Each call is recorded and stored under the contact’s profile.
Follow up
Create follow up tasks after each call & never miss an opportunity.
Reports
Get access to detailed reports that give you the insight required to improve processes.
Pop-ups
Get a pop-up with relevant details about the customer while making/receiving calls.
What our customers have to say
Chirag Patel
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Exotel made agent performance monitoring and reporting seamless
The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.
Prateek Jain
The number masking feature has been a very worthy addition to making our customer experience even better.
Exotel anticipates customer needs and delivers exceptional service
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Satish Chugh
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
The Exotel Advantage
Superior Quality
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
Simple to implement
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Extensive Reporting
Easy to understand, detailed reports sent every day
E-book: Cloud telephony in a nutshell
If you’re unclear about how cloud telephony can help your business, start here. In this ebook, we talk in detail about the various options businesses are faced when they consider using cloud telephony for their business. And we decode each one of those and help you make a decision that is right for your business.
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
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