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    Capterra-Rating

    Powering calls & SMSes for Asia Pacific’s most innovative businesses

    Chirag Patel


    Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

    Engineering Manager, 1mg

    Shashank ND


    We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

    Co-Founder & CEO, Practo

    Exotel made agent performance monitoring and reporting seamless


    The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.

    Manan Manocha, Head of Customer Service, Slice

    Prateek Jain


    The number masking feature has been a very worthy addition to making our customer experience even better.

    Former Associate Director - Driver Experience, Olacabs

    Exotel anticipates customer needs and delivers exceptional service

    An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.

    Ankur Aggarwal, Co-founder, Dunzo

    Satish Chugh


    Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.

    Senior Manager- Last Mile Design

    In terms of SMS delivery rates, we have been able to push it up from about 84% to 92%.

    Sudhanshu Raheja

    Head of Mobile, GOJEK