Exotel LeadSquared Integration

Improve business performance with Exotel <> LeadSquared Integration

Build efficient on-field & in-house teams that deliver better results with our LeadSquared integration. Get started in minutes.

Karthik Palaniappan

Exotel’s integration with our CRM, Leadsquared, has been extremely helpful. It has helped us move fast, keep track of deals & improve our sales process.

CEO, August Academy

Benefits of integrating with Exotel

Improve call pick up rates

Your agents can use different virtual numbers to make outbound calls, increasing their chances of getting through.

Flexibility with web and mobile app connectors

Give your team freedom to work from anywhere with powerful telephony features integrated into LeadSquared web and mobile apps

Enhance customer experience

Improve customer conversations with better context and faster responses.

Personalise customer communication

Get a pop up with customer details including their activity & call history upon each incoming call.

Improve agent productivity

Eliminate manual number dialing – users only have to click a button to make a call.

Gain visibility & insights

Create a single source of truth and gain access to in-depth reports on business performance.

Features

connect exotel with leadsquared mobile app

Mobile app connector

Connect Exotel with your LeadSquared mobile app and make and receive calls directly from the app.

Control call timings

With Call Timer API enable users to make calls from the LeadSquared app only during preset timings.

Universal telephony connector

Configure multiple accounts of a telephony provider or multiple telephony providers on the CRM platform.

Call pop-up

Get customer details on a pop-up with each incoming call.

Click to call

Place outbound calls to customers from the LeadSquared app at the click of a button.

track and record calls with exotel leadsquared integration

Call tracking data

Track & record calls automatically and access recordings easily under Lead Activity History.

Integrating LeadSquared with Exotel is easy, and can be done in less than 15 minutes.

The Exotel Advantage

Why Exotel is the most reliable cloud communications platform in Asia

Security

ISO 27001:2013 certified information security management system

Innovation

Gain competitive advantage with our patented solutions

Quality

Best success rates, voice quality and reduced latency

Scale

Grow at will, expand without worrying about infrastructure

Reliability

Best in class uptimes of 99.94% including operator uptimes

Support

24×7 customer support via phone, email and Twitter

Asia’s most innovative companies use Exotel

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Exotel made agent performance monitoring and reporting seamless

The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.

Manan Manocha, Head of Customer Service, Slice

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Exotel anticipates customer needs and delivers exceptional service

An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.

Ankur Aggarwal, Co-founder, Dunzo