The partnership and native plugin enable CleverTap users to leverage Exotel SMSes and WhatsApp API with best-in-class delivery rates and the lowest latencies, at scale.
Powering reliable SMS and WhatsApp to
With integrated backup routes and fallback networks we assure maximum deliveries.
Experience delivery times of <12 seconds for the 90th percentile of SMSes.
Send messages round the clock with an always-available platform with 99.99% API uptimes.
ISO 27001:2013 certified and licensed virtual network operator.
Significant cost savings over other service providers with best available WhatsApp Business pricing.
Give undivided focus to your business rather than spending mindshare on WhatsApp API Issues/Support.
Assured instant message delivery at scale with 2-way communication using conversational AI.
Fastest performance possible with WhatsApp native API flow.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day
Initiate calls from within the Freshdesk app with just a single click.
Exotel allows agents to associate each completed call with the corresponding ticket.
Each call is automatically recorded and the recording can easily be accessed from within Freshdesk.
Get a notification for each incoming or missed call.
Get access to detailed reports that give you increased visibility and insights.
Get access to detailed reports that give you increased visibility and insights.
Tickets are created automatically for each missed call.
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