The partnership and native plugin enable CleverTap users to leverage Exotel SMSes and WhatsApp API with best-in-class delivery rates and the lowest latencies, at scale.
Powering reliable SMS and WhatsApp to
With integrated backup routes and fallback networks we assure maximum deliveries.
Experience delivery times of <12 seconds for the 90th percentile of SMSes.
Send messages round the clock with an always-available platform with 99.99% API uptimes.
ISO 27001:2013 certified and licensed virtual network operator.
Significant cost savings over other service providers with best available WhatsApp Business pricing.
Give undivided focus to your business rather than spending mindshare on WhatsApp API Issues/Support.
Assured instant message delivery at scale with 2-way communication using conversational AI.
Fastest performance possible with WhatsApp native API flow.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.
The number masking feature has been a very worthy addition to making our customer experience even better.
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day
Initiate calls from within the Freshdesk app with just a single click.
Exotel allows agents to associate each completed call with the corresponding ticket.
Each call is automatically recorded and the recording can easily be accessed from within Freshdesk.
Get a notification for each incoming or missed call.
Get access to detailed reports that give you increased visibility and insights.
Get access to detailed reports that give you increased visibility and insights.
Tickets are created automatically for each missed call.
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