[Webinar] Exotel CXNXT FutureScope 2023

Imagine a use case.

Learn how to build it with the Exotel Voice Platform!

Building communication flows across the customer life cycle is an operationally daunting task. Timely & contextual customer engagement can help your businesses gain a competitive advantage by delivering superior customer experiences and building stronger customer relationships.

In this webinar, a team of CX and tech experts will explain how to get started, scale, and make the most of a unified experience to overcome the following challenges faced by industries like Banks + Fintech, Ecomm + Retail, 3PL, and Logistics and EdTech.

Poor efficiency in automating communications COD and RTO use cases: Without the correct implementation of automation, customers experience a longer wait time or unhelpful responses.

High instances of unauthorized app usage and proxies: Incidents of unauthorized access to customer accounts can result in loss of trust and decreased customer loyalty, leading to customer churn.

No visibility into last mile data: Without this data, businesses can face concerns such as increased operational costs and increased RTO rates.

Some other significant challenges that these industries face include poor pick rates, inability to track SOP compliance, and operational losses due to fraudulent orders.

Please fill in this form to watch the webinar:

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Imagine a use case.

Learn how to build it with the Exotel Voice Platform!

Poor efficiency in automating communications COD and RTO use cases:Without the correct implementation of automation, customers experience a longer wait time or unhelpful responses.

High instances of unauthorized app usage and proxies:Incidents of unauthorized access to customer accounts can result in loss of trust and decreased customer loyalty, leading to customer churn.

No visibility into last mile data:Without this data, businesses can face concerns such as increased operational costs and increased RTO rates.

Some other significant challenges that these industries face include poor pick rates, inability to track SOP compliance, and operational losses due to fraudulent orders.

Please fill in this form to watch the webinar:

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Learn how to:

Build any use case you can imagine with intuitive low-code tools

Centrally build & manage customer interactions

Automate customer journeys

Monitor communications in real-time

Go faster to market with a low and no-code

Scale with a robust, consistent, and reliable engine

Experience an uncompromised and unified platform

Who is this Webinar for?

Operations

IT teams

Sales and Marketing teams

Speakers

Anshuman Srivastava

Head of Engineering, GOJEK

Manish Bhardwaj

Business Analyst | Customer success | Customer support | Product training, ALLEN Digital

Faizan Ahmed Hashmi

Senior Product Manager at MoveInSync

Sachith Rajagopal

Associate Director-GTM, Exotel

Varun Raj

Head – Platform Business, Exotel

[Webinar] Exotel CXNXT FutureScope 2023

Imagine a use case.

Learn how to build it with the Exotel Voice Platform!

Δ

Imagine a use case.

Learn how to build it with the Exotel Voice Platform!

Δ

Learn how to:

Who is this Webinar for?

Speakers

Anshuman Srivastava

Manish Bhardwaj

Faizan Ahmed Hashmi

Sachith Rajagopal

Varun Raj

About Us

Company

Features

Products

Solutions

Services

Resources

[Webinar] Exotel CXNXT FutureScope 2023

Imagine a use case.

Learn how to build it with the Exotel Voice Platform!

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Imagine a use case.

Learn how to build it with the Exotel Voice Platform!

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Learn how to:

Who is this Webinar for?

Speakers

Anshuman Srivastava

Manish Bhardwaj

Faizan Ahmed Hashmi

Sachith Rajagopal

Varun Raj

About Us

Company

Features

Products

Solutions

Services

Resources

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