We just bagged a virtual telecom operator license that’ll enable us to provide end-to-end cloud & VoIP calling services to you at affordable rates. Moreover, you can now set up communication across all channels imaginable via Exotel – no more dealing with multiple vendors & solutions.
Your employees can work from anywhere and talk to customers from any internet-enabled device. Simple to use with easy onboarding for new employees.
Still using a workaround VPN to enable remote work? You are at risk of non-compliance. We offer a simpler solution with 100% regulatory compliance.
We are now the only cloud customer engagement provider licensed to provide you with VoIP solutions. This can help you lower your customer communication costs by up to 40%.
We’re now a cloud operator + communication software provider. This means that you get telco lines along with infra, software, different channels, apps, and bots, all from Exotel.
We have an end-to-end solution ready to go, instantly. No more wasting time building solutions yourself – instead, focus on growing your business.
Today, customers want to talk to you on their preferred channels and they expect the same level of support across each channel. Exotel helps you cater to these varied communication preferences easily.
With a full-stack platform like Exotel, you can move your customer-facing teams to the cloud in a jiffy. Our platform can help your teams be more productive and give you 100% visibility on your team’s performance. Moreover, you’ll have the freedom to engage customers on any channel imaginable, via the latest technology.
ISO 27001:2013 certified information security management system
Gain competitive advantage with our patented solutions
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.
The number masking feature has been a very worthy addition to making our customer experience even better.
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
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