Resources – Ebook
Marketers Guide for Superior cx
Here’s our Marketer’s Guide for Superior CX that will provide you with all the information you need to build that perfect customer experience. This guide will show you how to draw the perfect journey for customers, plan out an omnichannel strategy
Marketers Guide for Omnichannel Messaging
Unlike the world, the Holiday season is no time for marketers to chill or unwind!
After all, it is when maximum action happens with customers. We have designed a comprehensive guide Holiday Marketing 101: Marketer’s Guide for Omnichannel Messaging
Cloud Telephony in a Nutshell
If you’re unclear about how cloud telephony can help your business, start here. In this ebook, we talk about the various options businesses are faced when they consider using cloud telephony for their business.
Remote Working Guide
Despite its many benefits, working remotely can be especially challenging for customer-facing teams. Transitioning your support and sales team to a remote working architecture can be a nightmare without the right tools and strategy. We understand that and that’s why we’ve come up with an ebook that’ll help you make the transition easy!
Tools for Early Stage Startups
When you’re running an early-stage startup, the important problems need to get solved first. In this ebook, we tell you about some of our best hacks, biggest failures and what we learned in the process.
Setting up a Simple Call Centre
One of the most common questions we get asked by our customers is – how can I set up a simple call center? Is cloud telephony my best bet? How long will it take & how much does it cost? We answered these questions in detail in this ebook.
Exhaustive guide on 2 factor authentication
From SMS OTP, to OTP over call, to email OTP, to no OTP at all! We show how 2FA evolved over time.
Hiring for Startups
It took us about 2 years to grow from a team of 4 to 40 people. This ebook is a collection of our learnings. It includes some specific tips and tricks that worked for us during those 2 years.
Cloud Telephony for Educational Institutions
How Educational Institutions can Streamline their Operations & the Remote Learning Experience using Cloud Telephony.
Cloud Telephony for BFSI
During the lockdown, a lot of organisations have realised that moving to cloud telephony has more benefits than just enabling remote work. This ebook offers an insight into how cloud telephony helps solve some of the most common problems faced by customer-facing teams in BFSI.
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