App-to-app calls, app-to-PSTN calls, or PSTN-to-app calls, you can do it all with Exotel! You can even trigger one-way automated voice calls right to the app (e.g. notifications, alerts, reminders, bulk campaigns). Exotel’s UL VNO license enables you to intermix IP-PSTN calls.
Connect deliver agents – food, grocery, or 3PL – with your customers
Enable hassle-free driver and rider calls right within the app
Power 2-way calls between your customers and experts – coaches, tutors, fitness/health consultants, astrologers, dieticians, and more!
Connect buyers and sellers or peers using the app
Let your residents, security personnel, and sellers quickly call each other
Create personalised banking experiences by leveraging in-app calling
Track recruiter & applicant conversations from inside the app
Connect doctors and patients without worrying about the privacy of the conversations
Keep conversations private and within the app
Easily connect buyers & sellers, home owners & renters
Enable voice calling right from your app. Built for delivery apps, ride aggregation apps, marketplace, real estate society management apps and more!
Build custom IVR call flows and routing sequences to your In-App call campaigns to send voice alerts, notifications, reminders and follow-ups.
Provide PSTN fallback for App-to-App calls. Depending on the callee’s network, seamlessly switch to App-to-PSTN. Allow the caller to initiate the first leg of “In-App” calls from PSTN as needed.
Build with lightweight SDKs, well documented APIs, and a team that will ensure a quick and successful deployment.
Tested across multiple devices and network conditions, our platform consistently delivers superior latency and jitter metrics.
Seamlessly integrate Exotel’s call routing, flows, and IVR based greetings to your VoIP calls and campaigns.
Our SDK activates only during an incoming/outgoing call.
Cut down your call costs significantly by switching from PSTN to VoIP calls.
Remove friction and enable contextual calling right from your app. Deliver customized dialer screen with your own branding and call context.
Every interaction is encrypted and all the sessions are secure. Customer information remains safe and private. Built with an enterprise first focus.
Since all the conversations are contained within the app, they can easily be tracked for all business purposes.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.
The number masking feature has been a very worthy addition to making our customer experience even better.
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
18×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day
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