Promod comes with 20+ years of experience building and scaling Enterprise Sales and Partnerships working with global technology companies, including Qubole, IBM and HCL. Prior to Exotel, Promod worked at Check Point Software Technologies, a NASDAQ listed Cyber Security company, where he served as Director of IT/ITES vertical and GSI Business Leader.

“Partnerships is an important growth lever for our full stack initiatives across geographies. I am excited to have Promod onboard to lead Partnerships,” said Sachin Bhatia, Chief Growth Officer of Exotel. “We would be investing in GSI (Global System Integration) partners, ISVs (Independent Software Vendor), CSPs (Communication Service providers) and Exotel announced two new additions to leadership earlier this quarter for their Marketing and Delivery & Support teams. At a current team size of over 1000, Exotel plans to hire 700 new employees in this financial year as part of its hyper-growth strategy. 

“I am super excited to join Exotel to head their Partnership and Channels. At Exotel today, we are at a unique intersection of modern communication technology, meeting the market demands.  The breadth of Exotel’s offerings and its AI-driven platform provides an end-to-end approach in the customer engagement space,” said Promod Pillai commenting on his new role. “A large diversified partner ecosystem can leverage our full stack platform for many solutions, especially around cloud & digital modernisation. We will build and scale this ecosystem for better reach, customer serviceability and solution depth across global markets.”

Post raising $100 million last year, Exotel recently announced securing a virtual telecom operator licence. At a current revenue of $60 Mn ARR, the company is growing at a CAGR of 70%, aiming to hit an ARR of $200 million over the next four years.

About Exotel

Exotel is the emerging market’s leading full stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel’s world-class cloud-based product suite powers 50 million engagements daily for over 6000 companies in India, SE Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, Oyo, etc.,) manage their customer engagement with Exotel’s omnichannel contact centre, a suite of communication APIs and conversational AI platform over the cloud. They’re a $100 million Series D funded company with $50 million in ARR.