Voice OTP for 2FA | Bulk Voice OTP Gateway | Exotel
Trusted By
Asha Satapathy
Exotel’s SMS delivery rate is quick. We have observed an improvement in our customer experience after using Exotel.
Raju Pardeshi
We’ve been using Exotel since BookRyde’s first baby step. It has really helped us implement and run SMS solutions seamlessly.
Apurv Jain
Exotel helps us in the entire packaging of the SMS reminders channel, thereby leaving the user delighted, satisfied, and retained with Haptik.
Praveen Chandran
Our level of efficiency has drastically increased ever since we’ve started using Exotel. It’s increased by at least 3X.
What is a Voice OTP?
A voice OTP (one-time password) is delivered over an automated voice call to enable two-factor authentication. It is usually used in case the delivery of an OTP SMS repeatedly fails. A customer can also trigger generating an OTP Voice during the OTP verification process.
Why Exotel?
Unbeatable Platform Uptimes
Our platform delivers upto 99.94% uptime – this includes operator uptimes.
Superior Quality
We offer best-in-class call success, voice quality and limited latency rates in the market.
Scale at Ease
You do not have to worry about seasonal spikes in OTP requests. We scale our service without you having to worry about infrastructure limits.
Simple to Implement
Our platform’s user-friendly and straightforward interface allows you to get started in less than 30 minutes.
Leading Security Standards
Our platform is end-to-end secured through the ISO 27001:2013 certified information security management system.
Best Support
24×7 customer support via phone, email and Twitter. In fact, when you call, we use our platform to give you the best service experience.
Real-time Reports
Know performance levels of your Voice OTP campaigns through metrics like pick up or unanswered call rates.
How can businesses use Voice OTP?
Authorisation
To allow third-party access like permitting delivery agents into secured communities, Voice OTP plays a crucial role.
Authentication
For highly secure transactions like access to net banking or signing up for your product or service, use voice OTP verification.
Transaction Verification
Protect your customers from financial fraud by authenticating transactions of any value with a Voice OTP service.
Resets
Safely allow your customers to regain access to your service after an email address or password change using Voice OTP.
Account Reactivations
Win new business back from the right customers through a secure IVR OTP sequence to restart their services with you.
Beyond Passwords
Offer a faster, yet safe login experience by considering OTPs over passwords as a real-time authentication process.
Benefits of using Voice OTP
Voice Failover
Add a failsafe layer over the default OTP SMS step. When delivery fails, ensure 100% delivery with the OTP converted to speech and sent over a call.
Instant Call Connect
With a platform offering high service uptime, trigger a voice OTP verification call within a few seconds and improve customer engagement scores.
Easy & Flexible Integrations
Set up campaigns with easy-to-use Voice OTP & SMS APIs that connect with your enterprise software like an ERP.
Personalise Call Formats
Offer easy-to-configure IVR OTP calls through the platform’s dashboard. Include brand mentions or a sales offer to boost sales.
Track Campaigns
Gauge campaign performance by pulling reports from the platform’s dashboard or API. Test different strategies to improve results.
FAQ’s
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
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