OTP Service Provider
What is OTP service?
OTP service is the easiest way of verifying user information and authenticating online transactions. Used by businesses to boost data security and prevent phishing attacks, an OTP service provider ensures timely delivery of OTPs to the right customers via SMSes and voice calls.
How OTP service works
Verification request
Customer clicks on the ‘Verify’ button on your app or website and a unique OTP is generated in your backend system
Exotel verification
Exotel fetches the generated OTP and sends it to your customer’s registered mobile number (This can be done either through SMSes or voice calls)
Number is verified
Your customer enters the unique OTP sent by Exotel on your app or website and gets verified instantly
Types of OTP services
SMS OTP Service
Send OTPs to your customers using SMSes. Exotel provides reliable OTP SMS services with high deliverability and low latency.
Voice OTP Service
Verify your customers using voice OTP service. Make automated voice calls and play a sequence of digits to verify the registered mobile numbers.
How can businesses use OTP service
Two-factor authentication (2FA)
Implement an extra layer of security in your systems, without adding complexity to your customers.
Spam prevention
Effectively control spam registrations, and avoid fake signups. Optimize and secure your backend systems against spam.
Password Resets
Instead of sending codes or links via email, use the OTP service to verify users before password resets.
Passwordless logins
Do away with passwords as your customers can be verified using an OTP every time they log in to your system.
Account Reactivations
Reactivate a user account with a confirmed acceptance from them. Use OTP verification as a means of verifying identity.
Transaction Authentication
Keep all transactions safe and sound. Add an additional layer of security with OTP verification to ensure safe transactions.
How enterprises benefit from Exotel’s OTP solutions
A glimpse at how Go-Jek used Exotel’s OTP verification solution to push their delivery rates to 92%
Advantages of Using OTP Services
Cost-Effective
Exotel is an OTP service provider that grows with you. Pay as you scale and never overspend on your resources.
No Delay
Don’t keep a customer waiting for any more than 8 seconds. Our OTP service ensures timely delivery of the OTP messages.
Operational Efficiency
Send thousands of OTP verification messages without having to run multiple numbers. Our OTP service can handle them all!
FAQs
Asia’s most innovative companies use Exotel
Chirag Patel
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Exotel made agent performance monitoring and reporting seamless
The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.
Prateek Jain
The number masking feature has been a very worthy addition to making our customer experience even better.
Exotel anticipates customer needs and delivers exceptional service
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Satish Chugh
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
The Exotel Advantage
Why Exotel is considered as the most reliable enterprise cloud communications company in India and Southeast Asia
Superior Quality
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
Simple to implement
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Extensive Reporting
Easy to understand, detailed reports sent every day
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like data security.
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