Talk To Sales:
Request demo

CX personalization

May 21, 2020

Surbhi Saraf
Written By
Surbhi is a content marketer at Exotel. She is an avid reader and spends most of her time chipping away at historical fiction and non-fiction titles. She also makes the best omelettes ever!
WhatsApp
Private: Marketing Guide for WhatsApp for Business 2023

Marketing communication has evolved massively due to the availability of social media and messengers. These platforms or tools make communication more interactive and enriched since users can express themselves through textual messages and multimedia files. So, naturally, the potential for leveraging these platforms to send…

2 years ago
How Does An Omnichannel Approach Impact Customer Service?

Ideally, every contact center works on satisfying the customer service needs of 100% of the target base. As in any other case, keeping the reality close to the ideal target for the contact center is a tough nut to crack. If you look at the…

2 years ago

Try Exotel free for 7 days

Get Rs 1000 worth free call & SMS credits