Exotel Co-Creation Services

Let’s build better customer-centric solutions, together

Get the perfect customer experience solutions designed, built and deployed via Exotel’s co-creation team. Use our 10+ years of cloud and cross-domain expertise to your advantage.

Exotel’s co-creation services

Co-creation is an Exotel services initiative that works alongside enterprises as an extended tech arm. We build, test, and maintain scalable and future-proof engagement solutions for you via our industry expertise.

Exotel’s co-creation services

How it works

Decide project requirements and goals with co creation

Decide on a goal

We work with you to scope out the project requirements & arrive at the goal(s).

Co-design & build the solution

We design and build the solution, and make adjustments wherever required.

Test for bugs

We carry out rigorous testing and make sure the solution is ready to go live.

Take it live

We take the solution live and actively monitor it to ensure smooth operation. We fix bugs wherever necessary.

Benefits

build any tech solutions with exotel's co creation service

Created the DBOM way

Work with Exotel experts to design, build, operate, and maintain (DBOM) any tech solutions that scale and deliver delightful customer experiences.

Go to market faster

Save time and resources & go to market faster by testing and deploying custom solutions at lightning speed.

future proof investments with co creation

Future-proof your investment

Leverage the latest tech in the market via Exotel’s co-creation team. Ensure that the solutions you build stay relevant in the future.

tech resources always available with co creation

An extended tech arm

With always-available tech resources, co-creation takes complete ownership of your projects whenever needed.

The Exotel Advantage

Know why Exotel is considered as the most reliable enterprise cloud communications company in India and Southeast Asia

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

18×7 customer support via phone, email and Twitter

Simple to implement

Extensive Reporting

Easy to understand, detailed reports sent every day

Here’s what our customers have to say

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Exotel made agent performance monitoring and reporting seamless

The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.

Manan Manocha, Head of Customer Service, Slice

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Exotel anticipates customer needs and delivers exceptional service

An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.

Ankur Aggarwal, Co-founder, Dunzo