Lower acquisition
cost
Customers self-serve with Chatbot
Faster resolution of customer queries
Reduction in agent handling time
Showcase Your Products on WhatsApp and make it easier for customers to place orders right there.
Reduce long wait times and agent pressure by deflecting your incoming calls to WhatsApp and assisting them through chatbot.
Seamlessly transfer complexs chats to human agents with Hybrid Chatbot Solution. Use Sentiment Analysis to gauge users’ moods and directly connect them with a live agent.
Add legitimacy to your business communication by interacting with customers via a verified business profile.
Send and receive documents, images, videos, or other files from WhatsApp. Quickly and easily.
Redirect customers to WhatsApp through multiple channels like ads, website, app, wa.me links, and more.
Handle all your customer communication through Exotel’s full-stack platform offering WhatsApp API, contact center, live chat, campaigns, chatbots, and chat commerce support on a single platform.
Hit the market with your WhatsApp campaign in no time. Exotel helps you set up your business account and integrate with your favorite applications faster.
Business continuity is non-negotiable for you and for us. Get your queries answered faster round the clock with a quick first response time.
Create personalized chatbot flows that resonate with you and your customers with little or no knowledge of writing code.
Deep dive into user behavior with our comprehensive analytics dashboards. Multiple parameters, like CSAT, Conversion Analytics, etc., provide extensive user insights.
Get access to NLP-powered chatbots that are constantly trained to give you smart, fast, and natural responses to customer queries.
We have been using Ameyo to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo our first-ever choice in contact center solutions space. What further aligns Ameyo with us is our shared vision of expanding in the Middle East region and I am sure Ameyo will help HalaSat in the mission.
Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents.
![](https://stg-exotel-staging.kinsta.cloud/wp-content/uploads/2022/10/khan-bank-.png")
The implementation scale was huge with lot of complexity. It was a major task for us to comply with security requirements and other business requirements. The project team worked effortlessly, satisfying all the requirements.
Since deploying Ameyo solution – IVR interactions increased almost 20%, taking from physical and costly agents to self-service. The way we configure the IVR system is very smooth and drag & drop and doesn’t involve IT & engineers.
At GAB we have had the pleasure to use the system for about 2 years now. Overall, it has been able to meet the desired expectations that we had as well as improved our quality of service.
It has been a fantastic ride with Ameyo. Now we are able to answer 95% of our calls within 20 seconds and have also improved agent utilization by 80%.
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