The Telecom Regulatory Authority of India (TRAI) is constantly looking for ways to improve end-user experience. Their goal is to eliminate spam and fraudulent commercial communication and they keep introducing various regulations periodically to safeguard end users. However, their latest regulation passed in 2018 has...
Update: DND Regulation Changes
At Exotel, we have many clients who come up to us and ask, why can we not call DND numbers using our ExoPhone? Their contention is that they only want to call customers who registered with them. I order from many E-commerce/Travel portals and hate…
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