Call Conferencing : Tele or Audio conferencing solutions in India and what must be improved? What is that is most evolving in this fast paced world of the internet? Mobile teams, and people who can work from home or from multiple offices across the country,…
Why we ask you to port your customer facing number to Vodafone to work seamlessly with Exotel
To safeguard your business against the TRAI 13th amendment, we suggest that you do not use your Exophone number directly on any of your business’ collateral and own your customer facing business number. To use Exotel, you need to forward your customer facing number to…
A Single Helpline Number for India, and ways to achieve it
We are in the midst of the mayhem going around a single emergency or helpline number. TRAI is talking about drafting a proposal and we guess it will be a couple of years before we see the light of this number in India. But, why? Don’t we…
Phone Number options in India – Landline/Mobile/Toll-Free etc.
What are the different kind of phone numbers available in India for businesses & entrepreneurs? We often on chat, e-mails, calls get the immediate question from businesses/entrepreneurs that what kind of a phone number is available? It is still unclear, and the telecom operators especially...
Call Center & Support should be in-house for SME & MSME
I have had some interesting debates with a few people who are now in the process of growing their business from a 5-10 member team to a 50-200 member team. Many of them feel that the cost of hiring, staffing, rent & process setting up…
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