“Thank you for calling Exotel’s customer support team. First, Press 1 to know our products. Then, press 2 to request a callback from our experts.” By this stage of technological advancements on the scale of time, most consumers have come across such responses when dealing…
Outbound Calls 101: Simple Tips To Make Your Call Campaigns Work
The performance of outbound calling campaigns has changed drastically as the business world moves more towards a qualitative and a relationship-focused approach. There are many factors that determine the success or failure of an outbound campaign – most lie in the right planning and preparedness…
Cash on Delivery (COD) solution for Indian E-Commerce`
We have over 100+ E-Commerce companies today using Exotel and a lot of them wanted to solve a major problem of their's - i.e. Cash on Delivery automation. Many a time, a lot of companies who provide cash on delivery services (and many of them...
Survey, Market Research & Data collection tools for India – Online & Offline
Tools for Survey, both offline & online in India Before we dive-in, do read how surveys are mostly done by outsourced agencies (in this case in-house for Dilbert, and his HR team.) Please click on the image, enlarge it and read it. We recently came…
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