Enterprises today send millions of SMSes of several types — promotional, transactional, reminders etc. — every single day. They need an easy, efficient and effective way to do this. Enter SMS API. An SMS API is a simple and reliable way to instantly send messages to...
Types of Auto Dialers & How to Choose the Right one for your Business (+Benefits & Use Cases)
Are you looking to increase the productivity of your agents? Using an auto-dialer for your call centre can be a straightforward way to bring about instantaneous results. Here’s how - manually dialling a number takes approximately 10-15 seconds. For someone who makes dozens of calls...
Can Exotel be a cheap CRM alternative?
Many Indian businesses receive a majority of their leads & support requests through phone calls rather than email. So, Wouldn’t it be cool if exotel can also double up as a CRM? Actually – No. There are a number of excellent CRM options available out…
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