Exotel’s New Call Campaign Feature Opens Up Endless Possibilities
Customers can reach businesses anytime through a well defined inbound channel and get their concerns addressed. However, businesses often find it difficult to reach out to their customers at scale, when the intent is to remind, confirm, survey or notify. Going through the traditional outbound...
Outbound Calls 101: Simple Tips To Make Your Call Campaigns Work

The performance of outbound calling campaigns has changed drastically as the business world moves more towards a qualitative and a relationship-focused approach. There are many factors that determine the success or failure of an outbound campaign – most lie in the right planning and preparedness…

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