Telemedicine has been there in India for a long time. We’ve all used apps like Practo, M-fine for consultations at some point in time. However, adoption was very limited when it came to traditional healthcare institutions. But that's changing. Telemedicine (aka Telehealth) is the process...
50+ free IVR scripts and prompts for 2022 (+ best practices & use cases)
{Update: This post was Updated on December 2021} As a business operator, you will agree that interactive voice response or IVR plays a crucial role in providing a personalised customer experience. Consider it as a front door of your business; It is an Automated...
Handle Incoming Calls the Way You Want Using Exotel’s Custom App Builder!
If you login into your Exotel dashboard and go to App Bazaar, you would see a lot of different apps which you can just install and start using right away. For example, the Oak Tree App is for the people who want to play an…
Can Exotel be a cheap CRM alternative?
Many Indian businesses receive a majority of their leads & support requests through phone calls rather than email. So, Wouldn’t it be cool if exotel can also double up as a CRM? Actually – No. There are a number of excellent CRM options available out…
Track Exotel calls, SMSes & more in Google Analytics
It wouldn’t be far from the truth to say that most SaaS Marketing teams love Google Analytics (GA). Well, what’s not to like: GA helps Marketers understand visitor behavior at a macro level and track key website metrics, all for free! Like most other SaaS companies, a…
What is a good Call Conferencing solution for teams in India?
Call Conferencing : Tele or Audio conferencing solutions in India and what must be improved? What is that is most evolving in this fast paced world of the internet? Mobile teams, and people who can work from home or from multiple offices across the country,…
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