If you are trying to integrate with Exotel, you may want to debug your HTTP endpoints. Or, you may be trying out a new language or a framework and your HTTP requests may not be working and you have no idea why. The data and…
Where are we headed with the Internet of Things (IoT)?
Last week’s terrace talks covered one of the fastest growing areas in tech, Internet of Things (IoT), a term which was first coined in 1999. Nihal Kashinath, the founder of IoT Bangalore group, spoke on the impact and the scope of IoT in India and…
Rohini Mohan on why you should give a damn about someone else’s life
Rohini Mohan, a sensational journalist of her own accord, was here last Friday for terrace talks. Up until now, terrace talks for us has been something we relate to our work in one way or another. However, this time, we chose something different. Rohini spoke…
If you’re a B2B startup, here’s how you can kickstart your social media marketing
If social media marketing were to be Cinderella, who would be the cruel stepmother? Most of the B2B organizations out there today. Unfortunate, but true. Why you ask? Well, social media management is usually the first thing to be handed off to an unsuspecting intern and…
How to test your Exotel Passthrus and StatusCallbacks Urls locally
When you are developing some cool telephony apps using Exotel APIs or building some kickass flow logic for incoming calls using the powerful app builder, you would like a quick and easy way to test out your StatusCallback and Passthru URLs. One pain point for…
Calls are dead, think again!
“Business calls are dead ”, I’ve heard the phrase a million times, still today over 77 billion calls are made to B2B and B2C businesses regarding support, sales, inquiries and more. An article on Vanity Fair emphasizes this, but I disagree, at least when it…
Reliability – The backbone of Cloud Telephony
A decade ago, the idea of cloud computing was taking shape. Some of the bold ones decided to take their hardware to the cloud while the rest were skeptical about renting a hardware somewhere on the cloud. “How reliable would it be?” was the dampener…
Vinay Sharma – How running changed my life
Friday just went by, so did our latest edition of Terrace talks and we had a very special guest with us. It was Vinay Sharma, the CTO of Printo. He spoke on how running and sprinting had an impact on his life and how it…
Ensuring customer happiness all the way!
At Exotel, customer support is at the core of what we do. What started out as a 4 member team and a few customers is now a full-fledged team with over a 1000 customers. So naturally, a great customer support team is what floats our…
Hack the Talk – Can you detect the sentiment of a conversation?
Exotel Hackathon – Can you tell what they’re feeling? Detecting Sentiment Of Conversations Sentiment detection is not a new problem. It is an interesting tech problem and quite a few individuals and companies have been trying to solve it for ages now. It is…
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