2017 Annual Roundup

So, just like that it is end of another year. As each year passes by, we look back and reflect on our work. It is a tradition that we’ve been following for years. What have we done this year? Here are some stats: Calls powered:…

What playing Ultimate Frisbee taught me

There are two things I love doing – talking to and helping customers, and playing sports, especially Ultimate Frisbee. Both are vastly different but end up giving me experiences which are similar – humbling, rewarding, enjoyable and on many occasions eye opening. I have honed…

[Video Blog] Hiring for Startups – the 3 step process to getting the right people to work with your company

Over the last 2.5 years, we’ve had the privilege of working with some of the most talented folks in the industry. And we’ve also had other startups ask us about our hiring process and what we did right. So, I’ve put together an ebook on…

Evolving as a SaaS Cloud Telephony company: Part 2 – Service v/s Product

Free Product Managers is something we mentioned in the previous post – “Working closely with customers” – this itself is what should not get the better of a product company. Customers will always want something specific for themselves and will request customization, but where do you draw the…

Why Exotel

How did it come about? This is exactly a year old due post and after being immersed in building a product for our customers and working with them every day to improve it – we are happy to have taken that path. (in delaying this…

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