Are you looking to increase the productivity of your agents? Using an auto-dialer for your call centre can be a straightforward way to bring about instantaneous results. Here’s how - manually dialling a number takes approximately 10-15 seconds. For someone who makes dozens of calls...
Issues with call forwarding across operators- The forwarding may not work
- If the forwarding works, your callers might hear a message that says “Your call is being forwarded to another number.” And this message plays out in 3 languages before the call can get forwarded.
- You will spend a lot of money on call forwarding charges that will make the entire exercise very expensive for you.
Therefore, it is easier for you to port your customer facing number to Vodafone before setting up Exotel.
How to setup call forwarding
Here’s a video that explains the call forwarding process –
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