Customers are the resources upon which the success of a business resides. They are the key component that help an enterprise meet its business goals. CRM is the lifeline Every company is driven by the desire to provide utmost customer satisfaction. To strongly and consistently…
{Guest Post} 6 reasons why your business should collect payments online
If you have a product or service you sell online, having an online payment gateway is a no-brainer. When we started out at Exotel, in spite of being a SaaS company, we didn’t accept online payments. Our payments were made via cheque or sometimes even…
[Guest post] Building a SaaS business in India – 2007 to 2014
[This is a guest post by Sahil Parikh, founder of Brightpod.com] “Live as if you were to die tomorrow. Learn as if you were to live forever.” – Mahatma Gandhi We built DeskAway during 2006–2007. This was my plunge into the software product business from…
[Guest Post] Build your business with open source software
Microsoft called me again. What should I do? It’s Arun again, my school friend. The only time he calls me is when he has a technical query about his IT systems. Arun is the owner of a small manufacturing unit and employs about 50 people….
[Guest post] The guide to getting media coverage for startups – Secrets from the inside
[Guest post by Sudhir Syal, Founder and Editor of the Starting Up show on ET NOW] I’m often asked what some of the secrets are to getting more start-up coverage on print or television. I think that question really should be re-phrased, are there any…
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