The e-commerce industry is growing at a rapid pace in India. According to a Morgan Stanley report, the Indian e-commerce industry has grown 68% in the last 3 years, and this is expected to improve over the next 3 years as well. For the e-commerce...
How cloud can improve the efficiency of business communications
“I don’t need a hard disk in my computer if I can get to the server faster… carrying around these non-connected computers is byzantine by comparison.” – Steve Jobs Cloud technology has been a godsend to businesses in ways more than one. With its distinct…
Calls are dead, think again!
“Business calls are dead ”, I’ve heard the phrase a million times, still today over 77 billion calls are made to B2B and B2C businesses regarding support, sales, inquiries and more. An article on Vanity Fair emphasizes this, but I disagree, at least when it…
5 ways cloud telephony can help your NGO
NGOs’ – a concept written about so often and yet very few really see them as they are. You’ll find millions of blogs, articles, facts & figures about them. It’ll tell you about all the good they do. Some may even misconstrue their acts of…
Why should you let someone else manage your calls?
If you are a startup that is trying to set up a telecommunication infrastructure for customer support, sales or general customer interactions, it will always take a certain amount of time and monetary investment to set one up the traditional way. If you set up…
The trend that will seal the deal for cloud telephony
If you have been ignoring cloud telephony for your business, you can’t do it for much longer. There’s a story I never tire of recounting. I must have told it to a few hundred people so far with the same enthusiasm and the same sense…
4 Reason You Should Marry Your Cloud Telephony & CRM
Customers are the resources upon which the success of a business resides. They are the key component that help an enterprise meet its business goals. CRM is the lifeline Every company is driven by the desire to provide utmost customer satisfaction. To strongly and consistently…
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