At Exotel, we have many clients who come up to us and ask, why can we not call DND numbers using our ExoPhone? Their contention is that they only want to call customers who registered with them. I order from many E-commerce/Travel portals and hate…
Why we ask you to port your customer facing number to Vodafone to work seamlessly with Exotel
To safeguard your business against the TRAI 13th amendment, we suggest that you do not use your Exophone number directly on any of your business’ collateral and own your customer facing business number. To use Exotel, you need to forward your customer facing number to…
Why do Businesses buy vanity/special numbers?
I always get flurried with requests for vanity numbers at Exotel. I never quite understood why it was so necessary for these businesses to have a vanity number. This got me curious so I did a bit of research around this. I was…
A Single Helpline Number for India, and ways to achieve it
We are in the midst of the mayhem going around a single emergency or helpline number. TRAI is talking about drafting a proposal and we guess it will be a couple of years before we see the light of this number in India. But, why? Don’t we…
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