“Love thy customer” This is a company value that we take very seriously. We always have. Right from the time we were working out of a tiny home office with less than 15 people, customer happiness has been one of the most important parameters we…
A day dedicated to sports – EXOlympics is here!
With each passing year at Exotel, I see more and more sports enthusiasts within the company. Some love to watch, some love to play, and some others are a combination of the two. Playing a sport is a great way to build an environment of…
There is no such thing as a startup culture
As of April 20th, 2016, Exotel is four years and 10 months old as an organisation. In the start-up investor jargon, Exotel is a VC-funded, high-growth start-up. Our home-grown on-demand cloud telephony services, powers over 1000 businesses of all sizes and shapes. Now, if that’s…
Measure and Optimise Account Management Effort
An SME guide to measurement and optimisation of your Sales and Account Management effort If you can measure it, you can improve it Corollary You can’t manage what you don’t measure. And the important stuff can’t be measured. In the technology space, things such as…
Strange love between Sales and Technology – Part 1
Or how in Exotel, Sales learnt to embrace Technology. Allow me to start off with a disclaimer. Most earlier posts in Exotel were written by people who knew what they were doing. This post is more an account of a tech-centric approach to handling Sales…
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