(This post was last updated on January 2022.) A primer on what a virtual number is, how it works, how it can help your business, and how to get one in 2022. The cloud market grew over 6.3% in 2020 to a total size...
8 Benefits of Adopting Cloud Telephony in 2022 (+ Definition, Examples & Use Cases)
(This post was last updated on January 2022.) When offices were locked down last year, the benefits of cloud telephony came to light - small businesses and large enterprises alike started moving to cloud telephony to enable remote work. However, that’s not the only...
6 B2B sales trends to look out for in 2022
(This post was last updated on January 2022.) It’s impossible to talk about 2022 without acknowledging how transformative 2021 was. Businesses were challenged in many ways. And in the process of facing those challenges, they found new ways of operating. It turns out, they’re...
How Cloud Telephony can Solve the Top 5 Challenges of Customer-Facing Teams in NBFCs
Today, there are 9700 non-bank finance companies (NBFCs) in India, across infrastructure financing, microfinance, gold loan, investment companies, etc. addressing a market size of Rs. 30 lakh crore They serve a significant part of the financial and borrowing needs of India’s nooks and crannies. Being...
How Cloud Call Centre Software Helps You Scale Business Operations
(This post was last updated on January 2022.) Establishing strong communication channels with your customer base is at the core of running a successful business. While the need for call centers is indisputable, choosing the one that fits in with your vision for growth...
Your Business Communication on Autopilot with a Virtual Receptionist
In a time filled with networking complexities, finding seamless and effective communication solutions has indeed become a challenging task. Most organizations, whether big or small, are constantly searching for solutions which can help them improve their B2B and B2C connections. However, their pursuits are severely...
Here’s A Feature That Will Impact Your Customer Experience For Good: Call Forwarding
A seamless communication system is a foundation upon which the success of a business is built. Not only does it ensure that the information flow across various verticals is consistently maintained but it also helps organizations grapple with multiple networking complexities on a real-time basis….
Trends that will shape digital communications in 2019
2018 has been a momentous year. The National Telecom Policy became the National Digital Communications Policy (NDCP). Telecom Commission became the Digital Communications Commission. This is a heartening trend because we have always been of the opinion that communication has grown far bigger than just…
A Detailed Guide on Automated Calls
A proper channel of communication is the very lifeline upon which the success or failure of a business depends. However, personalised communication might not always be possible, and in a few scenarios, it need not be either. An automated phone call serves as an instrument...
What is Click-to-Call & How Does it Work?
“It’s supposed to be automatic, but actually you have to push the button.” …
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