Product-SMS

SMS

Experience Industry’s Best Reliability at Scale with Insight-led SMS Platform

SMS is the most effective, non-intrusive and cost-effective way to communicate with customers. Send secure SMSes at lightning speeds with an easy and powerful dashboard and APIs.




Why use Exotel’s SMS

Find out why you should use SMS for Business Communication in this video

Pick the type of SMS that is right for your business

Transactional SMS

If you are looking to communicate with your customers, this is what you need.

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Promotional SMS

Send out an SMS to your potential customers, with an offer they cannot refuse.

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Transactional opt-in SMS

Not purely transactional messages but sent only to those who have opted in.

SMS Products

Explore the full potential of SMS coupled with WhatsApp and 13+ messaging channels with unified data.

SMS Campaigns

You can use bulk SMS to communicate with a large number of customers at the same time with ease.

 

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OTP verification

Implement two-factor authentication for customer safety. Send them an OTP SMS.

 

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SMS API

Simple & Easy-to-use API to send SMS

 

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Exotel SMS platform for business

Best industry-grade pricing

Our SMS service consists of a best-in-class feature set at a very affordable price compared to other players in the market.

Reliability at scale

Our fallback network and backup connection achieve up to 97% delivery rates with a median delivery time of 3 seconds and our APIs deliver 99.99% uptimes.

Easy to use APIs & dashboard

Use our clean REST APIs to integrate text messages into your apps, website, status updates, etc. Drag and drop applets to create seamless flows on the dashboard.

Gain advanced analytics and rich reports

With the help of real-time dashboards and reporting data, make quick and directed decisions. Optimise for better results at any point.

DLT compliant and secure platform

The DLT-ready and ISO-certified tool helps secure SMSes and manage sender IDs effectively. ISO 27001:2013 certified and licensed virtual network operator.

What our customers have to say

Shashank ND


We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.


Co-Founder & CEO, Practo

Shashank ND

cloud communications

Try Exotel free for 7 days

Get ₹ 500 worth free call & SMS credits

The Exotel Advantage

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

E-book: Finding a secure SMS provider

The cost of cybersecurity breaches is only growing, both capital and reputation wise. SMS channels are becoming more prone to customer data being leaked to fraudulent entities who resell the data to organisations like your competitors. Through our work offering and improving the security of our bulk SMS services with large Asian enterprises, we put together a helpful playbook around the parameters you should look for in an SMS vendor that you partner with.



Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

 

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