Exotel: The Most Reliable Cloud Telephony Platform
If you’re looking for an alternative to Ziwo, Exotel is your best bet. We offer transparent pricing, superior call qualities, higher uptimes and a responsive support team that is always available.
Exotel vs Ziwo
Built for enterprises to win customers for life and scale business growth.
40%
Decrease in Operational Costs
60%
Increase in
Productivity
50m+
Daily engagements on voice, messaging & video
1,00,000+
Agents
on cloud
Exotel vs. Ziwo for Business Communication
See how we compare side by side
| Features |  |
 |
|---|---|---|
| Capterra Rating |
 |
 |
| Trial Period | 7 days | 14 days |
| Max number of callers in queue | Unlimited | NA |
| Call Recording Duration | 6 months | 6 months |
| Voice APIs | ✓ | ✓ |
| Virtual Network Operator | ✓ | ✕ |
| Heartbeat API | ✓ | ✕ |
| No-code dynamic Call Campaigns | ✓ | ✕ |
| Voice Streaming | ✓ | ✕ |
| No-code dynamic Call Campaigns | ✓ | ✕ |
| ExoVerify - Verification - nOTP | ✓ | ✕ |
| Automatic backup call routing | ✓ | ✕ |
| Drag & Drop Call Flow/IVR creator | ✓ | ✕ |
| LWB APIs | ✓ | ✓ |
| Extensive Developer Portal with API console | ✓ | ✕ |
| Tri-Party Call Conferencing API | ✓ | ✕ |
| LWB on Dashboard | ✓ | ✕ |
| User Hierarchy Dashboard | ✓ | ✕ |
| Documentation and resolution matrix | ✓ | ✕ |
| Rotation of Numbers | ✓ | ✕ |
| GDPR Compliance | ✕ | ✓ |
| GCC Coverage | ✕ | ✓ |
| Pricing | 35 USD | 40 USD |
Disclaimer: All registered trademarks, company names and brand names used on this webpage are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials. (Information and features are subject to change.) To report corrections, please contact us via email at marketing@exotel.com.
Proud to be leader on G2
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
– Shashank ND, CEO
Top Reasons Why Companies Switch To Exotel
1
Reliability
Business communication is nothing if not reliable. We pride ourselves on the best-in-class uptimes of 99.94%. This includes operator uptimes too.
2
Security
Securing your business data is our number one priority. And to ensure this, we’ve put the right security policies and procedures in place.
The Exotel’s platform is ISO 27001:2013 certified and provides multiple layers of security to protect sensitive customer data.
3
Scalability
In 2019, Exotel powered more than 4 billion calls and connected 375 million people across the world. (To put things in perspective, that number is a few million more than the population of USA). Focus on building your business. Leave the communication to us.
4
Transparency
Exotel is the only cloud telephony provider that maintains a dedicated service status page. This page provides our customers with transparent and accurate realtime information and incident updates on each of the Exotel services.
5
Customer Focus
Exotel’s customer happiness team values your time and truly cares about your success. Therefore, be assured to get the best-in-class support from our agents – 24×7 via phone, email or Twitter.
6
Innovation
Innovation is in Exotel’s DNA. With us, you’re investing in a future-proof communication platform.
Asia’s most innovative companies use Exotel
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Shashank ND
Visual drag-drop call builder
Just drag-drop applets and build your call flow. Don’t depend on developers.
Easy call tracking and analytics
Listen to customer feedback and improve your product/service using call recordings, available in your inbox
The Exotel Advantage
Why Exotel is the most reliable cloud communications platform in Asia
Security
ISO 27001:2013 certified information security management system
Innovation
Gain competitive advantage with our patented solutions
Quality
Best success rates, voice quality and reduced latency
Scale
Grow at will, expand without worrying about infrastructure
Reliability
Best in class uptimes of 99.94% including operator uptimes
Support
24×7 customer support via phone, email and Twitter
Still Got Questions?
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
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