Virtual Phone Number

Virtual Numbers

For Enterprises, SMEs & Startups

What is a virtual phone number?

A virtual phone number has no physical phone line associated with it. Calls routed through virtual numbers can be tracked and monitored for performance. Usually, businesses use virtual numbers to route incoming customer calls to the right agents based on the customer’s input through an IVR system.

Trusted by leading businesses in Asia

Features of a virtual number

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Drag & Drop call flow builder

No tech capabilities needed! Our drag and drop flow builder helps you set up and get started in less than 30 minutes.

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Simple web interface

Use a simple web interface to make and receive calls, build call flows without code, and manage your virtual numbers.

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Freedom with call termination

Your team can make and receive calls on their mobile phones or softphones.

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Get local numbers

Get Singapore DIDs to receive customer calls on.

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Smart IVR

Set up an automated greeting and route calls to the right team based on the caller’s input. You can even automate tasks that do not require human intervention.

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Parallel ringing

Alert all your agents when a call comes in to ensure the shortest pick up time.

Why your business needs it

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Single virtual number for a team

Your entire team can be connected to a single virtual number. No loss of information across multiple numbers.

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Smart call routing

Automatically redirect customers calls to the right agent’s phone based on their requirements

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Sound professional

Give your business a professional image without burning a hole in your pocket

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Measure marketing ROI

Use virtual phone numbers to evaluate the performance of your marketing campaigns

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Dispute resolution

Since all your calls are tracked, you can easily resolve disputes and confusions in customer conversations

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Remote working

Your employees no longer need to be chained to their desks. Remote working becomes a possibility, too

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Call differentiation

Division between professional and personal calls even on the same device

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Scale as you wish

Scale as you grow without having to worry about infrastructure or maintenance.

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Customizable

Completely customise the system to suit your business needs.

Easy visual drag-drop dashboard

Manage and assign virtual numbers to call flows in an easy to use dashboard equipped with drag-drop applets to build your logic. Don’t wait for developers to code them.