Listen, Listen, Listen to your customer conversations – Call Recordings

It is very strange, that it’s taken me about 2 years to realize the great potential of the software that I have been selling at Exotel and one of its features – Call Recordings. It is a stable basic feature we provide in our software…

Top 5 things to Consider while buying a Cloud Telephony Product

With a lot of new entrants entering the cloud telephony space, it’s natural to be confused about which product to subscribe to. With one year of working with Exotel, I’ve noticed numerous people asking questions about how to go about choosing a particular product.  Here…

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