Business SMS platform that is easy to use and reliable

What is business SMS?

Business SMS is the most effective way for companies to send SMS- be it transactional, promotional, reminders or of any other nature- to their customers.

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Transactional SMS

If you need to send alerts such as order confirmation, delivery alerts, etc., you need to pick this type of busines SMS. These can be sent to customers who are a part of the DND list as well.

Ex: Your order no %d has been shipped. you will receive this order by %s. Thanks for using our services.
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Promotional SMS

If you need to inform your customers or potential customers about offers or promotions you’re running, this is the kind of business SMS you need to pick. These text messages can only be sent to non-DND numbers.

Ex: 50% off all your grocery orders in the next 24 hours. Log into http://promotions.com to avail this offer.
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Transactional Opt-in SMS

These are messages that are not purely transactional but are sent to registered customers/clients.

Ex: Dear $, thank you for attending the conference. We look forward to having more of you.
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High Priority SMS

With our superior SMS delivery rates, we make your high priority SMSes like OTPs reach customers in time.

Ex: 47260 is your OTP for transaction. It is valid for 10 minutes. Do not share your OTP with anyone

Who should use our SMS platform?

Take a glimpse of how Exotel’s SMS platform helped Go-Jek increase their delivery rates to 92% !

Ways you can engage with customers using our business SMS

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Bulk SMS Marketing Campaign

Reach out to all your customers with personalized messaging based your marketing requirements

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OTP Verification

Timely OTP verification SMS that helps improve the security of your business

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Appointment Reminder

Remind your customers about their appointments with automated business SMSes.

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Billing & Payment

Send your customers timely and helpful payment reminder

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Survey & Feedback

Business SMS is the most non-intrusive way for you to collect feedback from your customers after every interaction

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Status updates

Keep your customers updated about the status of their order, payments, deliveries, etc. via business SMS

Here is how Nearbuy used SMS for their business

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How Nearbuy (Groupon) uses our business SMS service

Nearbuy’s entire business revolves around their interactions with customers and dealers. Therefore, getting in touch with their clients and traders within a specific time frame is the key to running their business operations efficiently. This led to Nearbuy getting in touch with us for business sms solutions.

Read More

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Asia’s most innovative companies use Exotel

Shashank ND


We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.


Co-Founder & CEO, Practo

Shirish Subramanian


Great product, great team, and we’d love to see you scale crazy heights.


Head - Sourcing & Operations, Fabelio

Sudhanshu Raheja


In terms of delivery rates, we have been able to push it up from about 84% to 92%


Head of Mobile, GOJEK

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FAQs

Try Business SMS free for 15 days

Get $ 15 worth free call & SMS credits

The Exotel Advantage

Why Exotel is considered as the most reliable cloud telecom company in Asia Pacific region

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Superior quality

Best success rates, voice quality and reduced latency

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Scale at ease

Grow at will, expand without worrying about infrastructure

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Superior reliability

Best in class uptimes of 99.94% including operator uptimes

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Best support

24×7 customer support via phone, email and Twitter

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Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

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Extensive reporting

Easy to understand, detailed reports sent every day

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

 

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