Blog - Page 12 of 12 - Singapore
IVR campaign offers better ROI for NGOs from Lead Generation to Engagement

Raising funds and ensuring a sustainable fund flow is critical for NGOs to continue to operate for the good of the society. There are tons of useful insights out there on internet that can help you raise funds. Here, I intend to discuss how NGOs…

Inefficient Lead Management = Negative Impact on your Cost and Revenue

Lead Management and Aggregation is a common concern for every business that is starting to evolve. We, at Exotel, experienced this problem during our early days. We wanted a tool that can aggregate leads from various sources (Emails, Calls, Websites) at one place. In addition,…

Listen, Listen, Listen to your customer conversations – Call Recordings

It is very strange, that it’s taken me about 2 years to realize the great potential of the software that I have been selling at Exotel and one of its features – Call Recordings. It is a stable basic feature we provide in our software…

Handle Incoming Calls the Way You Want Using Exotel’s Custom App Builder!

If you login into your Exotel dashboard and go to App Bazaar, you would see a lot of different apps which you can just install and start using right away. For example, the Oak Tree App is for the people who want to play an…

Top 5 things to Consider while buying a Cloud Telephony Product

With a lot of new entrants entering the cloud telephony space, it’s natural to be confused about which product to subscribe to. With one year of working with Exotel, I’ve noticed numerous people asking questions about how to go about choosing a particular product.  Here…

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