Leading OTP SMS Platform for Businesses | Exotel
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What is an OTP SMS?
OTP SMS or one-time password SMS is used for authentication. The OTP is usually a randomly generated number or an alphanumeric code that is entered into your website or app to verify portal logins, payment confirmations, or service requests for your business. This is part of a mandatory two-factor authentication process to protect your customers’ interactions with businesses.
Why use Exotel’s OTP SMS
Find out why you should use OTP SMS for Business Communication in this video
Why Exotel?
Industry-standard delivery & engagement rates
Our intelligent SMS routes ensure that your business messages get delivered every time, on-time, for instant communication.
TRAI & DLT scrubbing compliance
We’ve made it extremely easy to comply with TRAI guidelines and DLT template scrubbing with resources to help you every step of the way.
Unbeatable prices
We offer the best prices in the market. Show us lower rates and we will match them.
Real-time reports
Know performance levels of your OTP SMS campaigns through metrics like delivery, open and click rates.
Highly flexible
Working on the REST format, our OTP SMS APIs are programmable to work with your enterprise tech stack.
Simple to implement & use
Our platform’s user-friendly and straightforward interface allows you to set up an SMS campaign in 5 minutes.
Best-in-class security protocols
Our platform is secured end-to-end through robust practices. That means your customer data is completely safe with us.
Unbeatable platform uptimes
We guarantee best-in-class platform uptimes of 99.94% – this includes operator uptimes.
How can businesses use SMS OTP?
Authorisation
To allow your customers secure access to websites like net banking or to allow delivery agents into secured communities, OTP SMS play a crucial role
Transaction Verification
Protect your customers from financial fraud by authenticating transactions of any value.
Resets
Safely allow your customers to gain access to portals they were kept out of due to unsuccessful password attempts or any email address or phone number changes.
Account reactivations
Win new business back from the right customers through a secure OTP verification step to restart their services with you.
Shifting away from password logins
Offer a faster, yet safe login experience by considering skipping passwords for OTPs as a real-time authentication process.
How does OTP SMS service work?
Verification request by the customer
Customer clicks on the ‘Verify’ button on your app or website and a unique OTP is generated in your backend system.
Exotel verification
Exotel fetches the generated OTP and sends it to your customer’s registered mobile number through an SMS.
Customer’s number is verified
Your customer enters the unique OTP (sent to him/her via an SMS) in your app or website and gets verified instantly.
Benefits of using OTP SMS
Assured, rapid, 24×7 delivery
With dedicated SMS routes for OTP SMS, messages are not interrupted by any peak in SMS traffic. And an SMS is usually delivered in a few seconds.
Cost-Effective
An OTP SMS service offers one of the highest cost-benefit ratios when it comes to a reliable, fast, and accurate authentication channel.
Prevent spam
Create a security filter with OTP verification to prevent fake web form or product sign-ups so you only the right requests reach the right teams.
Easy software integrations
Set up campaigns with easy-to-use OTP SMS APIs that connect the SMS software with your enterprise software like an ERP.
Personalise formats
Popular vendors offer easy-to-configure OTP SMS APIs to set up any of the use cases listed here.
Track performance
Gauge deliverability and open rates by pulling reports from the dashboard. Test different strategies to improve results.
Asia’s most innovative companies use Exotel
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Shirish Subramanian
Great product, great team, and we’d love to see you scale crazy heights.
Sudhanshu Raheja
In terms of delivery rates, we have been able to push it up from about 84% to 92%
How our customers use our SMS Solutions
FAQs
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
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