Today, both customer-facing teams and field staff need to convert leads remotely. Facilitating this can be difficult due to various reasons. In this blog post, we’ll discuss the top three challenges faced by sales teams and explore solutions for them. 1. Delay in first contact ...
IVR campaign offers better ROI for NGOs from Lead Generation to Engagement
Raising funds and ensuring a sustainable fund flow is critical for NGOs to continue to operate for the good of the society. There are tons of useful insights out there on internet that can help you raise funds. Here, I intend to discuss how NGOs…
Inefficient Lead Management = Negative Impact on your Cost and Revenue
Lead Management and Aggregation is a common concern for every business that is starting to evolve. We, at Exotel, experienced this problem during our early days. We wanted a tool that can aggregate leads from various sources (Emails, Calls, Websites) at one place. In addition,…
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