Exotel API at Your Service to Customize Your Phone System
Advantages of Using Exotel’s Easy-to-Use APIs
Personalise
Every caller who reaches out to you is different. So, why should they receive the same treatment? Exotel APIs can be used to play personalized greetings, divert them to a unique call flow, show premium customers some extra love.
Integrate
Make calling easy for customers everywhere – your website, mobile app or any other platform.
Use Exotel APIs (like Call API & SMS API) to integrate your business phone system across properties making calling a simple affair. Think, in-app calling while booking a cab or click to call features on websites or calling customers from a dashboard.
Synchronize
Integrate telephony & CRM to give your agents all the information they will need on a call.
Exotel APIs allows you to push call information, call recordings etc to your CRM to ensure that is no information lost in translation between the two. Imagine the customer’s plight if they have to repeat the complaint history to every agent.
Exotel’s API can be Integrated with a Variety of Functionalities
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