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Customers

2,500+ Businesses Use Exotel in the Asia Pacific region

We work with growing enterprises across the Asia Pacific to support customer communication. We help businesses bring more efficiency and transparency to their processes and thereby improve the customer experience. Our aim is to help move enterprise customer communication to the cloud. We work with businesses to improve their operational efficiency, build better processes, deliver brilliant customer support and most of all, create happy customers! From supporting a call center with 5 agents to connecting tens of thousands of cab drivers with customers, we work with growing businesses of all shapes and sizes.

A Few of Our Beloved Customers

What Our Customers Have to Say

“We wanted a partner who would take care of the telephony backend and provide us a reliable solution. Exotel did just this for us.”

Prateek Jain

Senior Product Manager, Olacabs

“Due to the fact that Exotel is a cloud telephony solution, we spent zero on developing an infrastructure and even with a large variety of solutions that Exotel has to offer, it was pretty easy to configure.”

Bharath Devanathan

COO, Nearbuy

“Exotel’s team really helped with this solution. Exotel customized the product for us and made this feature available.”

Praveen Chandran

Product Head, Quikr Services, Quikr

“A lot of our products and processes are built with the help of data. We use Exotel dashboards and data to understand more about different interactions in the system. We also get to keep track of how much we are spending on these interactions.”

Rajkishan

Operations & Strategy, Swiggy

“If we had to manually handle cancellations, we needed at least 15-16 call centre agents dedicated to only cancellations. And this skyrockets cost and decreases efficiency. By automating this process with Exotel, we save almost $. 3 million every year.”

Kumar Vinod

Sr. Manager, Operations at Redbus

“Exotel enabled us to avoid missing any calls. We now have the data of callers, so even if we miss a call, Exotel sends us alerts and data to call the person back right away.”

Nandini Vishwanath

Director of Customer Care, Urban Ladder

Try Exotel free for 15 days

Get $ 15 worth free call & SMS credits

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

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The Exotel Advantage

Why Exotel is considered as the most reliable cloud communications company in the Asia Pacific region

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Superior quality

Best success rates, voice quality and reduced latency

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Scale at ease

Grow at will, expand without worrying about infrastructure

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Superior reliability

Best in class uptimes of 99.94% including operator uptimes

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Best support

24×7 customer support via phone, email and Twitter

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Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

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Extensive reporting

Easy to understand, detailed reports sent every day