ABOUT US > CUSTOMER SUCCESS
Investing in our customers’ success
You succeed when your customers succeed; we strongly resonate with this phrase and we swear by it.
customer success
What we do
We are a team of trusted advisors, and experts pivotal in the success of our customers. We help our customers to unleash the full potential of Exotel. Our team develops and fosters a deep, long-lasting relationship with our customers, partners and each other while helping to drive growth and success at Exotel
We create
Do you have a business problem? Then, we will devise a solution. We ensure that communication between your business and end users is seamless and efficient.
Success
Be it the food reaching you in time, or the clothes you ordered for your best friend’s wedding or booking a cab for your mother, we enable the communication! You don’t see us, but we are always watching out for you.
Stories
Every customer has a unique story. The relationship that we share with our customers allow us to directly influence their business decisions.
Team commandments
Be Empathetic
The customer should feel empowered after interacting with us. Getting into the customer’s shoes gives you a better perspective and a first-hand understanding of the problem.
Love problem solving
Every customer is different. We enjoy being able to meet the needs of customers, and also solving their problems that might have gone unsaid.
Always be honest
This one doesn’t need any explanation.
The Customer Success Team
Apoorv
Customer Success Associate
Chandrika
Customer Success Manager
Harsha
AGM, Enterprise Account Management
Raghavendra
AGM, Enterprise Account Management
Sharanya
Customer Success Associate
Shubham
Head of Account Management
Vaishnavi
Customer Success Associate
+60-3-2771-2799
+91-8088919888
+1-(718) 354-8866
+62-215-098-4960
+65-6951-5460
+61-2-8073-0559