Exotel Malaysia – Cloud Communication APIs for Calls, SMS, Authentication
A flexible platform enabling cloud communication in Malaysia
Simple drag-drop visual builder. No coding required. No hassles of infrastructure maintenance.
Voice
Build, track and manage a personalised experience for your customers using voice calls.
Authentication
Seamless user verification system. Non-intrusive. Patented technology with the best success rates.
Discover how you can set up Exotel’s cloud telephony solution for your business
Build a simple customer support call center
Route calls to your phone. No waiting, no delays. Get started in less than 30 minutes. All the features you’ll need to set up a simple call center including multi-level IVR, call recording, call routing, call analytics, etc. No infrastructure needed. Easy to use visual drag-drop builder to create call flows. Get started in less than 30 minutes.
Phone number masking
Put your customers first. Safeguard their identity by eliminating the need to share phone numbers. Make it a priority with this easy-to-implement solution using virtual numbers.
Missed call solution
Create an interesting engagement with calls at no cost to the customer. No spam. No suspicious activity.
Customer Stories & Resources
How Fabelio uses Exotel to boost operational efficiency by triggering automated calls for delivery scheduling
The Exotel Advantage
Why Exotel is considered as the most reliable cloud communications platform in the Asia Pacific region
Superior Quality
Best success rates, voice quality and reduced latency in Malaysia
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
Simple to implement
Sign up and get started with Malaysian numbers in less than 30 minutes, integrate easily using our REST APIs
Extensive Reporting
Easy to understand, detailed reports sent every day
Integrate cloud telephony with the tools you use
Calls do not have to stand out like a sore thumb. Integrate customer calls with tools like CRM, ERP, Helpdesk software, apps and websites to unify all of your customer information. Our cloud communication solutions support integration with the most popular tools out there.
Powering communication for the most innovative companies in the world
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Sudhanshu Raheja
In terms of delivery rates, we have been able to push it up from about 84% to 92%
Shirish Subramanian
Great product, great team, and we’d love to see you scale crazy heights.
Rajkishan
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Find out how Exotel can work for your business.
We are the leading cloud telephony & communications operator in the Asia Pacific region. Set up a call with our product experts.
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+60-3-2771-2799
+91-8088919888
+1-(718) 354-8866
+62-215-098-4960
+65-6951-5460
+61-2-8073-0559