Toll Free Numbers | Toll free services | 1800 Toll Free
What is a toll free number?
It is normally a 1-800 series number (can be other numbers as well as 000800 starting) which can be dialed by anyone across the country without being charged. The business that owns the toll free number has to bear the charges of that no-call cost for the end-customer and has to pay an extra premium per call.
Top 4 advantages of using toll free numbers
Better brand identity
A toll-free phone number is easy to remember and customers associate this number with your brand.
Enhanced customer experience
With an 1800 number, customers can reach you easily at no cost to them. Making it easier for customers to reach you means they’re more likely to stay with you.
Better analysis
All your calls are tracked & recorded so you can analyse calling patterns and trends.
Easy call tracking and analytics
Improve your product/service using call recordings of your toll free numbers, available in your inbox
Features of a 1800 number (with cloud telephony suite):
Here are a few important features which qualify a toll-free number’s uniqueness.
Call tracking
Track calls and measure their effectiveness at every point.
Call recording
Call recording enables you to monitor calls and check how productive they’re toward achieving the set targets.
Simple IVR
You can setup a simple, yet professional IVR system without any technical assistance in less than 5 minutes.
Detailed reporting
We have a fantastic reporting mechanism which allows for detailed and customized reports for your account.
Unlimited channels
You can have unlimited parallel calls on the same number.
CRM integration
Our easy-to-use APIs integrate seamlessly with your CRM.
Who can use Toll-Free Numbers
Healthcare
Facilitate appointment bookings or for emergency services such as an ambulance.
Educational
Make it easy for parents to track application status, learn about different programs, and much more.
Financial Institutions
Promote the latest offers, investment plans, and make customer support more accessible.
NGO
Leverage toll-free numbers to conduct short educational courses or garner support for a cause.
Entertainment
Use it to collect votes for a contest and increase engagement for the show.
How businesses use our toll free service
Take a glimpse of how business use Exotel’s 1800 number to touch lives on a day to day basis.
Asia’s most innovative companies use Exotel
Chirag Patel
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
Chirag Patel
The Exotel Advantage
Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia
Highly Secure
ISO 27001:2013 certified information security management system
Patented Solutions
Gain competitive advantage from patented products
Superior Quality
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
FAQs
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
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