Exotel – Cloud Communication APIs for Calls, SMS, Authentication
We make it simple
Exotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from.
Voice
Build a personalised calling experience for your customers. Track, manage and build call flows using Exotel with our drag-drop builder.
SMS
Set up SMS campaigns with ease. We promise you the best delivery rates. Delivery to over 190 countries.
Authentication
User verification made seamless over calls & SMS. Non intrusive, with the best success rates.
Discover how you can set up Exotel’s cloud telephony solution for your on-premise and remote teams
Customer support center – set it up in minutes
No waiting, no delays. Get started in less than 30 minutes. All the features you’ll need including multi-level IVR, call recording, call routing, call analytics, etc. No infrastructure needed. Easy to use visual drag-drop builder to create call flows. Route calls to your teams even if they are working from home.
Makes sales teams efficient
Make it easy for your agents to make sales calls to prospective customers. Automated dialers, integrations with CRMs, etc. make it a productive experience for your sales teams.
Create remote ready teams
Looking to power your customer-facing team during COVID-19? Setup a remote call center for your sales and support teams in just 30 mins. With a remote call center, you can route calls to your agent’s phone. There’s no dependency on the internet.
Integrate with the right tools
Calls do not have to stand out like a sore thumb. Integrate customer calls with tools like CRM, ERP, Helpdesk software, apps, and websites to unify all of your customer information. Our cloud communication solutions support integration with the most popular tools out there.
Connect over VOIP or mobile phone
Craft seamless customer experiences with Exotel’s VoIP call center. Use IVR, call transfers, and other features to personalize communication.
Customer Stories & Resources
How Ola using Exotel connects drivers and riders without compromising on customer privacy
Are you considering cloud telephony for your business? Here’s everything you need to know
The Exotel Advantage
Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia
Highly Secure
ISO 27001:2013 certified information security management system
Patented Solutions
Gain competitive advantage from patented products
Superior Quality
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
Asia’s most innovative companies use Exotel
Chirag Patel
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Prateek Jain
The number masking feature has been a very worthy addition to making our customer experience even better.
Rajkishan
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Praveen Kumar
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Satish Chugh
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Find out how Exotel can work for you. Set up a call.
We are India & SE Asia’s leading cloud telephony & communications operator. Let us show you how!
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