Schedule Personalised SMS Campaigns at Scale
Powering best-in-class reliable SMS to
What is an SMS campaign?
SMS campaign is a one-to-many broadcast scheduled to deliver a promotional or transactional message. Exotel SMS Campaigns supports static and dynamic SMS types with real-time campaign wise analytics.
Schedule campaigns that work
Ensure better deliverability, at scale
Leverage on an always-available and highly scalable cloud platform with best-in-class delivery rates and the least latency times with backup routes.
Drive better CX with personalised campaigns
Broadcast dynamic SMSes easily with custom attributes in vernacular Indian languages.
Run better campaigns with real-time monitoring
Take decisions on the fly, backed by data with real-time campaign level dashboards and reporting. Pause and resume campaigns to optimise for better results.
Setup campaigns in minutes
Schedule SMS campaigns quickly with a simple and easy to use intuitive dashboard. Ensure all checks by testing SMS before campaign launch.
DLT compliant and secure platform
Manage bulk SMS templates and sender IDs at scale on a DLT ready, and ISO certified secure campaigning tool.
Use cases
Run personalised promotions
Broadcast personalised marketing campaigns with offers and coupon codes.
Send timely reminders
Remind customers about payment dues, appointments, events and more.
Deliver relevant updates
Keep users informed on account, company or order updates.
Survey and feedback
Collect responses in the form of surveys or customer feedback.
Launch campaigns in minutes
Upload a list of contacts
Upload a .CSV file with recipient numbers and other relevant details to send a personalised message using dynamic SMS.
Select template and Sender ID
Choose a DLT approved message template and sender ID. Customize the template with variables mapped from the CSV.
Test, schedule and monitor
Perform final checks by testing before a campaign launch. Monitor campaigns with live dashboards and take actions based on performance.
Equipped with robust features
High scale
Reach up to 5 lakh contacts in a single SMS campaign.
Dynamic SMS
Send dynamic SMS with custom attributes like name, order ID, etc., imported from a CSV.
Real-time insights
Gain actionable insights and rich campaign level reports in real-time.
Complete control
Test before you launch a campaign. Pause and resume when required.
Calculate estimated cost
Know your costs before broadcasting a campaign.
Schedule campaigns
Set campaigns live immediately or at a future date.
Multilingual
Run SMS campaigns in all vernacular Indian languages.
What our customers have to say
Chirag Patel
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Prateek Jain
The number masking feature has been a very worthy addition to making our customer experience even better.
Rajkishan
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Praveen Kumar
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Satish Chugh
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
The Exotel Advantage
Superior Quality
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
Simple to implement
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Extensive Reporting
Easy to understand, detailed reports sent every day
A buying guide to choose a secure SMS Provider
You can find a number of providers offering a range of SMS services to suit your business needs. But are they guaranteeing the security of the data you share with them, specifically customer data? If they only offer protocols like HTTPS or REST APIs, they are just scratching the surface. From a decade of learning with the best and offering leading security standards for the largest of players across e-commerce, marketplaces and logistics, we put together a handy playbook to help you make an informed choice.
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
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