Telemedicine has been there in India for a long time. We’ve all used apps like Practo, M-fine for consultations at some point in time. However, adoption was very limited when it came to traditional healthcare institutions. But that's changing. Telemedicine (aka Telehealth) is the process...
100+ free IVR scripts and prompts for 2021 (+ best practices & use cases)
{Update: This post was Updated on July 2021} As a business operator, you will agree that interactive voice response or IVR plays a crucial role in providing a personalised customer experience. Consider it as a front door of your business; It is an Automated...
Handle Incoming Calls the Way You Want Using Exotel’s Custom App Builder!
If you login into your Exotel dashboard and go to App Bazaar, you would see a lot of different apps which you can just install and start using right away. For example, the Oak Tree App is for the people who want to play an…
