Exotel LeadSquared Integration
Benefits of integrating with Exotel
Improve agent productivity
Eliminate manual number dialing – users only have to click a button to make a call.
Enhance customer experience
Improve customer conversations with better context and faster responses.
Gain visibility & insights
Create a single source of truth and gain access to in-depth reports on business performance.
Personalise customer communication
Get a pop up with customer details upon each incoming call.
Features
Mobile app connector
Connect Exotel with your LeadSquared mobile app and make and receive calls directly from the app.
Universal telephony connector
Configure multiple accounts of a telephony provider or multiple telephony providers on the CRM platform.
Click to call
Place outbound calls to customers from the LeadSquared app at the click of a button.
Call pop-up
Get customer details on a pop-up with each incoming call.
Call timer API
Enable users to make calls from the LeadSquared app only during preset timings.
Call tracking data
Track & record calls automatically and understand context in Lead Activity History.
The Exotel Advantage
Why Exotel is the most reliable cloud communications platform in Asia
Security
ISO 27001:2013 certified information security management system
Innovation
Gain competitive advantage with our patented solutions
Quality
Best success rates, voice quality and reduced latency
Scale
Grow at will, expand without worrying about infrastructure
Reliability
Best in class uptimes of 99.94% including operator uptimes
Support
24×7 customer support via phone, email and Twitter
Asia’s most innovative companies use Exotel
Chirag Patel
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Prateek Jain
The number masking feature has been a very worthy addition to making our customer experience even better.
Rajkishan
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Praveen Kumar
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Satish Chugh
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
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